Shipping policy
1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and public holidays).
During peak seasons or promotional events, processing times may be slightly extended.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
2. UK Domestic Delivery
We offer the following shipping options for customers within the United Kingdom:
Shipping Method Order Value Shipping Cost Estimated Delivery Time
Standard Shipping Under £50 £3.99 3–5 business days
Free Shipping £50 and above Free 3–5 business days
Express Shipping All orders Calculated at checkout 1–2 business days
Note: We recommend setting a free shipping threshold (e.g., £50) as it helps increase average order value.
3. Delivery Destinations
We ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
Please note that delivery to remote areas (such as the Scottish Highlands, Islands, and Northern Ireland) may take slightly longer.
4. Taxes & Duties
All prices displayed at checkout are inclusive of UK VAT where applicable.
No additional customs duties or import fees apply for deliveries within the UK.
5. Order Tracking
All shipments include full tracking information. You can track your package via the link provided in your shipping confirmation email.
6. Returns
If you wish to return an item, please contact us within 30 days of receiving your order.
Return shipping costs are the customer's responsibility, unless the item is defective or incorrect.
7. Contact Us
If you have any questions about our shipping policy, please reach out to us at:
Email: [JohnBarr817179@outlook.com]
Response Time: We aim to reply within 24 hours on business days.
Shopify Admin Setup (Quick Reference)
To implement this policy in your Shopify store:
Step Action
1. Set up shipping zones Go to Settings > Shipping and delivery and add the United Kingdom as a shipping zone.
2. Create rate templates Within that zone, add rates based on order price (e.g., £3.99 flat rate under £50, free over £50).
3. Display policy Copy the policy text above into your store's Policy page under Settings > Legal.